Field Technician I

Generate Ubiquity Management LLC

Omaha, NE, United States
On-site
Perform fusion splicing of fiber drop cables
Provision, install and trouble shoot internet, voip, iptv services
Communicate effectively with customers
Generate Ubiquity Management LLC is seeking a Field Technician I in Omaha, NE, to ensure seamless communication services through installations, network maintenance, and technical support with a strong emphasis on customer service. The role requires a technical background, hands-on skills, and a commitment to enhancing communication infrastructure in underserved communities

Job Summary

  • As a Field Technician I, you will play a crucial role in ensuring seamless communication services for our customers by performing installations, fusion splicing, network maintenance, and supporting the repair process.
  • This role provides an exciting chance to cultivate your abilities in a swiftly changing industry and to make a valuable contribution to our mission of enhancing communication infrastructure for communities in underserved urban and suburban areas.
  • We truly value our employees and put their well-being first! Here we provide the following: Medical and Dental Plan, Vision Plan, PTO, 401(K) with company match.

Matching Summary

Match Score: 75

Generate Ubiquity Management LLC is seeking a Field Technician I in Omaha, NE, to ensure seamless communication services through installations, network maintenance, and technical support with a strong emphasis on customer service. The role requires a technical background, hands-on skills, and a commitment to enhancing communication infrastructure in underserved communities.

Skills & Requirements

Must-have

  • Perform fusion splicing of fiber drop cables
  • Provision, install and trouble shoot internet, VoIP, IPTV services
  • Communicate effectively with customers
  • Maintain <10% Error Rate within 7 days
  • Maintain >4.0 Star Rating
  • Familiarize with routing, switching, and fiber optic transmission/equipment basics
  • Perform basic troubleshooting with OTDR, PON power meter, and VFLs

Nice-to-have

  • Strong problem-solving abilities
  • Customer service orientation
  • Understand outdoor engineering prints

Key Requirements

  • HS Diploma or GED or 1+ year experience
  • Minimum of 1-year experience in a technical support role
  • Valid driver’s license
  • Ability to lift up to 40 pounds
  • Ability to carry up to 20 pounds
  • Ability to travel approximately 10% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter