Wissenschaftlicher Ma Im Customer Support Center (m/w/x)

Carl Zeiss Pty Ltd

Oberkochen, Germany
On-site
Lithography product support
Field data analysis
Simulation and calculation
Carl Zeiss Pty Ltd is seeking a Scientific Employee in their Customer Support Center in Oberkochen, Germany. The ideal candidate will have a background in physics or a related field, with strong programming skills, experience in lithography systems, and excellent communication abilities

Job Summary

  • Customers' inquiries regarding deployed lithography products are received and processed independently.
  • Internal escalations for customer problems are managed and coordinated.
  • The implementation of new service processes is supervised, tested, and implemented in close cooperation with development.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking a Scientific Employee in their Customer Support Center in Oberkochen, Germany. The ideal candidate will have a background in physics or a related field, with strong programming skills, experience in lithography systems, and excellent communication abilities.

Skills & Requirements

Must-have

  • Lithography product support
  • Field data analysis
  • Simulation and calculation
  • Technical solution proposals
  • Customer presentations
  • Database and statistical analysis
  • Negotiation level English skills

Nice-to-have

  • Experience in lithography system development
  • Strong assertiveness
  • Enjoy customer communication

Key Requirements

  • University degree in Physics or related science/technical field
  • PhD preferred
  • Programming skills
  • Scientific computing experience
  • Database knowledge
  • Statistical data analysis experience
  • Fluent English

Work Rights

Not specified

Tailored Resume

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