Eli Lilly is seeking a Coordinator for Omnichannel Customer Engagement in Brazil, focusing on digital strategy and customer experience within the healthcare sector. The ideal candidate will have a strong background in digital marketing and experience with CRM and marketing automation tools, along with exceptional communication skills. This hybrid role offers the chance to play a pivotal role in a digital transformation initiative within a leading pharmaceutical company
Job Summary
This role involves shaping how the company engages healthcare professionals at scale through a digital-first omnichannel model.
The successful candidate will lead cross-functional initiatives involving marketing, sales, medical, compliance, and IT teams.
Eli Lilly is a global healthcare leader dedicated to discovering life-changing medicines and improving disease management.
Matching Summary
Match Score: 85
Eli Lilly is seeking a Coordinator for Omnichannel Customer Engagement in Brazil, focusing on digital strategy and customer experience within the healthcare sector. The ideal candidate will have a strong background in digital marketing and experience with CRM and marketing automation tools, along with exceptional communication skills. This hybrid role offers the chance to play a pivotal role in a digital transformation initiative within a leading pharmaceutical company.
Skills & Requirements
Must-have
Digital marketing experience across channels
CRM platform proficiency Salesforce Veeva
Advanced English communication skills
Cross-functional team leadership capabilities
Data-driven strategy and KPI monitoring
Nice-to-have
Pharmaceutical or healthcare industry background
Experience with marketing automation tools
Ability to influence without direct authority
Champion of innovation in digital health
Agile project management in fast-paced environments
Key Requirements
Bachelor's degree in Marketing, Business Administration, Communications, or related field
Proven track record in marketing, sales operations, or omnichannel roles
Solid background in digital marketing with hands-on channel experience