Job Summary

• The Care Advocate acts as a bridge for communication between patients, clinic staff, and appointment center representatives to ensure quality care.
• Employees are eligible for comprehensive benefits including medical, dental, vision, 401(k) with a 5% match, and generous paid time off.
• The role requires strict adherence to PPE policies and reliable attendance to efficiently provide services to members and patients.

Matching Summary

Salary

Base: $20 - $23 per hour; Bonus/Equity: Eligible for incentive pay; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Key Requirements

• High school diploma or GED required
• Minimum two years customer service experience preferred
• Knowledge of HIPAA compliance procedures
• Pass electronic exam on care advocacy
• Demonstrate case presentation skills

Work Rights