Ensure successful delivery of outsourced services, meeting or exceeding contract commitments, service levels, and client expectations
Job Summary
Ensure successful delivery of outsourced services, meeting or exceeding contract commitments, service levels, and client expectations.
Build and maintain strong day‑to‑day client relationships, providing guidance, support, and timely issue resolution.
This position will be located in Chile-Santiago and offers the opportunity for a hybrid work environment at least 3 days a week in‑office, subject to change, providing flexibility and accessibility for qualified candidates.
Matching Summary
Ensure successful delivery of outsourced services, meeting or exceeding contract commitments, service levels, and client expectations.
Skills & Requirements
Must-have
Ensure successful delivery of outsourced services
Build and maintain strong client relationships
Promote Nasdaq capabilities
Serve as key resource for vendors
Manage client relationships
Support contract execution
Nice-to-have
Client centric
Detail oriented
Collaborative
Work with global teams
Promote products or solutions
Capital markets background
Key Requirements
3+ years of experience
Bachelor's degree in Computer Science, Information Systems, or equivalent experience
Proven ability to manage client relationships
Strong communication skills
Work effectively in collaborative, global environments