The Senior Technical Account Manager position at Workday in Warsaw, Poland, seeks an experienced professional to enhance customer relations and ensure the successful implementation of complex SaaS solutions. This fully remote role emphasizes collaboration, problem-solving, and strong communication skills, with opportunities for professional growth and a commitment to a supportive company culture
Job Summary
The role involves acting as the primary point of contact and advocate for strategic enterprise customers within a Fortune 500 AI platform.
Candidates must possess strong technical acumen to navigate challenges with large accounts while ensuring business objectives alignment.
Workday offers a flexible work approach requiring at least 50% time in-office or field, along with competitive compensation including bonuses and stock grants.
Matching Summary
Match Score: 85
The Senior Technical Account Manager position at Workday in Warsaw, Poland, seeks an experienced professional to enhance customer relations and ensure the successful implementation of complex SaaS solutions. This fully remote role emphasizes collaboration, problem-solving, and strong communication skills, with opportunities for professional growth and a commitment to a supportive company culture.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
7+ years product support experience
5+ years complex SaaS implementation
Strong technical background in HCM or Financials
C-level stakeholder engagement skills
Incident escalation management
Nice-to-have
Fluency in German, French, or Spanish
Experience with Workday architecture
Proactive problem-solving mindset
Cross-functional collaboration abilities
Strategic planning for production customers
Key Requirements
BS or MS in Technical Degree or equivalent experience