Support Ops Specialist Fr, Sourcing Performance Operations (spo)

Amazon

Cariari, Heredia, Costa Rica
On-site
Vendor chargeback dispute analysis
End to end process execution
Support operations in sourcing performance
The Support Ops Specialist will analyze and investigate vendor chargeback disputes ensuring correct application and low error rates

Job Summary

  • The Support Ops Specialist will analyze and investigate vendor chargeback disputes ensuring correct application and low error rates.
  • This is a full-time, non-remote position based in Costa Rica with two available production schedules.
  • The role supports global vendors and stakeholders and participates in process education and continuous improvement.

Matching Summary

The Support Ops Specialist will analyze and investigate vendor chargeback disputes ensuring correct application and low error rates.

Skills & Requirements

Must-have

  • Vendor chargeback dispute analysis
  • End to end process execution
  • Support operations in sourcing performance
  • In-person work in Costa Rica
  • Process improvement and optimization
  • Remote meetings with vendors and stakeholders

Nice-to-have

  • Proactive problem solving
  • Education for vendors
  • Standard Operating Procedures improvement

Key Requirements

  • Legally authorized to work in Costa Rica
  • Located in Costa Rica
  • Full-time availability
  • Experience with vendor dispute management

Work Rights

Must be legally authorized to work in Costa Rica

Tailored Resume

Cover Letter