Bdc Representative/ Call Center Agent/ Part Time

Hendrick Buick GMC Cadillac (Cary)

Cary, North Carolina, US
$18.50 ph + bonus
On-site
Answering inbound service calls
Scheduling service appointments
Logging customer comments
Hendrick Buick GMC Cadillac in Cary, North Carolina, is seeking a part-time BDC Representative/Call Center Agent to handle inbound service calls and schedule appointments for multiple dealerships. The role requires strong customer service skills, with a pay rate of $18.50 per hour plus bonuses

Job Summary

  • Primarily responsible for answering inbound service calls for 12 Hendrick Dealerships and scheduling appointments for service.
  • The position offers $18.50 per hour plus bonus and is part-time, with shifts from Monday-Friday 12-6pm and every other Saturday 9am-3pm.
  • The role requires intermediate knowledge of Microsoft Office products and dealership management systems, along with strong communication and interpersonal skills.

Matching Summary

Match Score: 75

Hendrick Buick GMC Cadillac in Cary, North Carolina, is seeking a part-time BDC Representative/Call Center Agent to handle inbound service calls and schedule appointments for multiple dealerships. The role requires strong customer service skills, with a pay rate of $18.50 per hour plus bonuses.

Salary

$18.50 per hour plus Bonus

Skills & Requirements

Must-have

  • Answering inbound service calls
  • Scheduling service appointments
  • Logging customer comments
  • Confirming scheduled appointments
  • Responding to website requests

Nice-to-have

  • Delivering superior customer satisfaction
  • Maintaining CSI at or above Company standards
  • Demonstrating Core Values

Key Requirements

  • High School Diploma
  • Up to 1 year of work experience
  • Previous customer service experience
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

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