Universal Banker

mvt.se

Media, Pennsylvania, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Customer service and sales skills
Digital banking engagement
Branch operations support
The Universal Banker specializes in enhancing the branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers

Job Summary

  • The Universal Banker specializes in enhancing the branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • The role involves educating customers on banking solutions, managing appointments, resolving customer problems, and supporting branch operations including compliance and fraud detection.
  • The position requires adaptability to serve various banking needs including new account opening, loan origination, problem resolution, and transaction processing while promoting a culture of belonging and brand reflection.

Matching Summary

The Universal Banker specializes in enhancing the branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales skills
  • Digital banking engagement
  • Branch operations support
  • AML, BSA, and KYC compliance
  • Customer transaction processing
  • Lobby management and customer greeting

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Bilingual skills based on branch needs

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales or customer service experience
  • Strong verbal and interpersonal communication skills
  • Proficiency with internet user-level technology
  • Registration under the Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter