Customer Contact Center Representative - 11:30am-8:00pm Shift

Wintrust

Rosemont, Illinois, United States
Base: $19.00 - $20.00 ph; bonus: eligible for annu...
Hybrid
1-3 years directly related experience
Banking customer service experience preferred
Evening shift availability 11:30am-8pm
Wintrust is seeking a Customer Contact Center Representative for an evening shift role, emphasizing best-in-class customer service within a hybrid work environment. The position requires 1-3 years of customer service experience, preferably in banking, and offers competitive pay along with a comprehensive benefits package

Job Summary

  • The role involves solving internal and external customer inquiries regarding deposits, loans, and treasury management while utilizing solid knowledge of bank systems.
  • Wintrust offers a competitive pay rate of $19.00-$20.00 per hour along with an annual discretionary bonus and comprehensive benefits including medical, dental, and vision.
  • Candidates must complete a required five-week onsite training in Rosemont before transitioning to the evening shift schedule.

Matching Summary

Match Score: 85

Wintrust is seeking a Customer Contact Center Representative for an evening shift role, emphasizing best-in-class customer service within a hybrid work environment. The position requires 1-3 years of customer service experience, preferably in banking, and offers competitive pay along with a comprehensive benefits package.

Salary

Base: $19.00 - $20.00 per hour; Bonus: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, life, 401k match, PTO

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • Banking customer service experience preferred
  • Evening shift availability 11:30am-8pm

Nice-to-have

  • Entrepreneurial spirit
  • Cross-functional collaboration skills
  • Strong knowledge of banking processes

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience (preferred)
  • Ability to attend onsite training in Rosemont

Work Rights

Not specified

Tailored Resume

Cover Letter