Technical Support Engineer Intern

Tanium

Addison, TX, US
$27-$30 ph; housing stipend, 401k matching, commun...
Hybrid (3 days in-office required)
Customer satisfaction and retention
Resolving technical issues
Answering technical questions
Tanium is seeking a Technical Support Engineer Intern to assist in ensuring customer satisfaction for their enterprise clients, including major government and Fortune 100 organizations. This role involves technical issue resolution, customer engagement, and learning through mentorship in a hybrid work environment

Job Summary

  • As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers.
  • TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, and shadowing opportunities.
  • In addition to an hourly rate, interns will be eligible for a housing stipend, 401k matching, and a monthly allowance for communications reimbursement.

Matching Summary

Match Score: 80

Tanium is seeking a Technical Support Engineer Intern to assist in ensuring customer satisfaction for their enterprise clients, including major government and Fortune 100 organizations. This role involves technical issue resolution, customer engagement, and learning through mentorship in a hybrid work environment.

Salary

$27-$30 per hour; Housing stipend, 401k matching, communications reimbursement; Not specified

Skills & Requirements

Must-have

  • Customer satisfaction and retention
  • Resolving technical issues
  • Answering technical questions
  • Tanium platform/module upgrades
  • Root cause analysis
  • Security, operations, asset management

Nice-to-have

  • Proactive customer engagement
  • Team triaging efforts
  • Special projects with peer interns

Key Requirements

  • Hybrid schedule requires 3 days in office
  • Must be eligible to work in the US

Work Rights

Not specified

Tailored Resume

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