Concession Manager - Rinascente Milano

Brunello Cucinelli S.p.A

MILANO, Italy
Clientelling and service excellence
Sales performance driving
Team leadership and development
The Concession Manager oversees all aspects related to our concessions located within La Rinascente Milano, responsible for driving sales performance, leading and developing the team, and ensuring excellence in clientelling, operations, and merchandise presentation

Job Summary

  • The Concession Manager oversees all aspects related to our concessions located within La Rinascente Milano, responsible for driving sales performance, leading and developing the team, and ensuring excellence in clientelling, operations, and merchandise presentation.
  • Key responsibilities include cultivating client relationships, guiding the sales team to meet company standards, monitoring daily performance against KPIs, and contributing to in-store activations and events.
  • The role requires maintaining high visual-merchandising standards, collaborating with stock and operations teams, and ensuring structured communication with HQ and management.

Matching Summary

The Concession Manager oversees all aspects related to our concessions located within La Rinascente Milano, responsible for driving sales performance, leading and developing the team, and ensuring excellence in clientelling, operations, and merchandise presentation.

Skills & Requirements

Must-have

  • Clientelling and service excellence
  • Sales performance driving
  • Team leadership and development
  • Visual merchandising standards
  • Retail operations compliance

Nice-to-have

  • Brand philosophy alignment
  • Fashion and luxury industry knowledge
  • Additional language fluency

Key Requirements

  • Minimum 8 years of experience in Retail
  • 2-3 years in managerial roles
  • Experience in luxury/premium brands
  • Department store concession experience
  • Fluency in Italian and English

Work Rights

Not specified

Tailored Resume

Cover Letter