Chapter Lead Customer Channels And Data (ccd) Non-financial Risk

Commonwealth Bank of Australia

Sydney, NSW, Australia
Non-financial risk management
Technology risk and data governance
Ai and advanced analytics risk
As Chapter Lead Customer Channels and Data (CCD) – Non-Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology-led outcomes safely and within risk appetite

Job Summary

  • As Chapter Lead Customer Channels and Data (CCD) – Non-Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology-led outcomes safely and within risk appetite.
  • You will lead and develop a high-performing risk team and work closely with senior stakeholders to ensure strong risk discipline is embedded across CCD’s operating model and change agenda.
  • This role offers a highly visible and impactful opportunity to shape how Business Banking delivers safe, innovative, and customer-focused outcomes in an AI-enabled, data-driven environment.

Matching Summary

As Chapter Lead Customer Channels and Data (CCD) – Non-Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology-led outcomes safely and within risk appetite.

Skills & Requirements

Must-have

  • Non-financial risk management
  • Technology risk and data governance
  • AI and advanced analytics risk
  • Operational and third-party risk
  • Risk and change frameworks
  • People leadership and team development

Nice-to-have

  • Ethical AI practices
  • Risk-informed decision making
  • Growth mindset and sound judgement
  • Collaborative stakeholder partnership
  • Control automation and efficiency

Key Requirements

  • Extensive experience in non-financial risk management
  • Deep expertise in technology, data, AI and model risk
  • Experience with SaaS, cloud and AI vendor risk
  • Proven leadership and team coaching skills
  • Experience applying CMRS and SDLC frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter