Avp, Claims

Cna Employees' Health Plan Trust

Plano, TX, United States
On-site
Lead liability claims operation
Develop strategic objectives
Ensure consistent claims handling
CNA Employees' Health Plan Trust is seeking an Assistant Vice President (AVP) for Claims to lead their General Liability claims operation in Plano, TX. The role involves strategic leadership, operational management, and fostering a collaborative culture focused on continuous improvement and superior customer service

Job Summary

  • Officer-level role responsible for leading a Liability Claims operation and contributing to strategic objectives for General Liability.
  • Drives for a superior customer experience and continuous improvement through the development and implementation of claims and company initiatives involving human capital, processes and technology.
  • Builds and maintains collaborative relationships with internal and external business partners and regularly shares claims outcomes, trends, legal developments, and other relevant business updates.

Matching Summary

Match Score: 85

CNA Employees' Health Plan Trust is seeking an Assistant Vice President (AVP) for Claims to lead their General Liability claims operation in Plano, TX. The role involves strategic leadership, operational management, and fostering a collaborative culture focused on continuous improvement and superior customer service.

Skills & Requirements

Must-have

  • Lead Liability Claims operation
  • Develop strategic objectives
  • Ensure consistent claims handling
  • Drive customer experience
  • Manage expenses effectively
  • Build collaborative relationships

Nice-to-have

  • Champion CNA's position
  • Leverage data analytics
  • Manage through change

Key Requirements

  • Bachelor's degree with Master's or J.D. preferred or equivalent experience
  • Minimum of ten years of related work experience
  • Five years management experience
  • Applicable certifications or professional designations preferred

Work Rights

Not specified

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