District Services Manager- Dayton, Oh

Home Depot

Dayton, Oh, US
Base: $80,000 - $120,000; bonus/equity: not specif...
Customer experience and issue resolution
Service provider management and compliance
Field oversight and job site inspections
The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization

Job Summary

  • The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization.
  • Key responsibilities include managing the entire lifecycle of Service Providers, ensuring customer satisfaction, and conducting regular partnership reviews to assess performance and compliance.
  • This role requires a blend of relationship management, operational oversight, and performance optimization, with regular travel to conduct job site inspections and support store teams.

Matching Summary

The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization.

Salary

Base: $80,000 - $120,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Experience and Issue Resolution
  • Service Provider Management and Compliance
  • Field Oversight and Job Site Inspections
  • Partnership Review Process
  • Customer Care Case Resolution
  • Service Level Agreements (SLAs)

Nice-to-have

  • Relationship Management
  • Operational Oversight
  • Performance Optimization
  • Strategic Partnership Cultivation
  • Market Trend Awareness

Key Requirements

  • High school diploma and/or GED
  • 3 years of work experience
  • Must be 18 years of age or older
  • Legally permitted to work in the United States

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter