Customer Success Partner - French

A.P. Moller - Maersk

Develop strong customer relationships
Ensure customers achieve business outcomes
French language proficiency b2 minimum
Responsible for developing strong customer relationships that promote retention and loyalty

Job Summary

  • Responsible for developing strong customer relationships that promote retention and loyalty.
  • Continuously assess customer progress against goals and drive outcomes across adoption, usage, business value, and overall relationship health.
  • Manage a portfolio of high-value, high-volume customers.

Matching Summary

Responsible for developing strong customer relationships that promote retention and loyalty.

Skills & Requirements

Must-have

  • Develop strong customer relationships
  • Ensure customers achieve business outcomes
  • French language proficiency B2 minimum
  • Manage contract renewals and tender processes
  • Communicate service updates and rate changes

Nice-to-have

  • Drive functional transformation
  • Embrace different styles of thinking
  • Set benchmarks for best practices

Key Requirements

  • 2-6 years of experience in Sales Support / Customer Support
  • Bachelors degree in Business or related field preferred
  • French Language Proficiency – Minimum B2 Certification (Mandatory)

Work Rights

Not specified

Tailored Resume

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