Night Duty Manager

Sofitel Sydney Wentworth

Phu Quoc, Vietnam
On-site
Supervise front and back of house
Conduct inspections during shifts
Handle guest complaints efficiently
The Night Duty Manager ensures the highest quality service is delivered by supervising staff and managing operations during the night shift

Job Summary

  • The Night Duty Manager ensures the highest quality service is delivered by supervising staff and managing operations during the night shift.
  • This role requires conducting inspections and handling guest needs and complaints tactfully and efficiently.
  • The manager will also analyze workflow and standards to suggest improvements and ensure compliance with safety and security policies.

Matching Summary

The Night Duty Manager ensures the highest quality service is delivered by supervising staff and managing operations during the night shift.

Skills & Requirements

Must-have

  • Supervise front and back of house
  • Conduct inspections during shifts
  • Handle guest complaints efficiently

Nice-to-have

  • Ability to speak multiple languages
  • Strong leadership and motivational skills

Key Requirements

  • Diploma in Tourism / Hospitality Management
  • Minimum 2 years of relevant experience
  • Excellent proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter