Client Service Coordinator - 005118

Marshfield Animal Hospital

Cornelius, NC, US
Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
Not specified
Multi-tasking in fast-paced environment
Strong verbal and written communication
Accurate data entry and documentation
The Client Service Coordinator at Marshfield Animal Hospital is responsible for managing client interactions and ensuring efficient service delivery within the veterinary practice. Ideal candidates should possess strong communication and organizational skills, with a focus on client satisfaction and team productivity

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are expected to educate clients about Optimum Wellness Plans, preventative care, and hospital services to ensure superior client care.
  • The role offers a comprehensive total rewards package including health insurance, retirement plans, paid time off, and three free wellness plans for associates' pets.

Matching Summary

Match Score: 85

The Client Service Coordinator at Marshfield Animal Hospital is responsible for managing client interactions and ensuring efficient service delivery within the veterinary practice. Ideal candidates should possess strong communication and organizational skills, with a focus on client satisfaction and team productivity.

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, 401(k), Paid Time Off, Student Debt Relief (for DVMs)

Skills & Requirements

Must-have

  • Multi-tasking in fast-paced environment
  • Strong verbal and written communication
  • Accurate data entry and documentation
  • Financial balance management
  • Client education on wellness plans

Nice-to-have

  • Customer focus and service excellence
  • Problem-solving under pressure
  • Organizational ability to reduce chaos
  • Team collaboration and integrity
  • Interest in preventative pet care

Key Requirements

  • Fluent English reading, writing, and speaking skills
  • Ability to follow oral, written, or diagram instructions
  • Mathematical ability for adding, subtracting, and multiplying

Work Rights

Not specified

Tailored Resume

Cover Letter