Sr Analyst, Techex

NBC UNIVERSAL

Doraville, Georgia, United States
On-site
3+ years it support experience
Macos and windows troubleshooting
Active directory and m365 proficiency
NBCUniversal is seeking a Senior Analyst for their Enterprise IT Operations in Doraville, Georgia. This role focuses on providing hands-on IT support for workplace technology, requiring strong technical skills and a customer-focused mindset in a fast-paced environment

Job Summary

  • This role serves as the primary dedicated workplace IT support contact for a designated site, owning high-priority and complex issues through resolution.
  • The Senior Analyst will install, configure, and refresh workplace devices including PCs, Macs, mobile devices, and peripherals for new hires and existing employees.
  • Candidates must demonstrate the ability to work independently in a fast-paced, deadline-driven support environment with flexibility for overtime and holidays.

Matching Summary

Match Score: 85

NBCUniversal is seeking a Senior Analyst for their Enterprise IT Operations in Doraville, Georgia. This role focuses on providing hands-on IT support for workplace technology, requiring strong technical skills and a customer-focused mindset in a fast-paced environment.

Skills & Requirements

Must-have

  • 3+ years IT support experience
  • macOS and Windows troubleshooting
  • Active Directory and M365 proficiency
  • Adobe Creative Suite support
  • End-to-end issue resolution

Nice-to-have

  • Production or media environment experience
  • Unix command line knowledge
  • VMware virtualization skills
  • Cross-functional collaboration
  • Proactive critical thinking

Key Requirements

  • 3+ years proven IT support experience
  • Strong troubleshooting skills for production environments
  • Full-time on-site presence required at Doraville location

Work Rights

Not specified

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