Customer Success Engineer, French Speaking

Postman Inc

Paris, France
On-site
Technical customer-facing role
Javascript and node.js/typescript
Deep understanding of apis
You will partner closely with Customer Success Managers and own the “How” of technical solutioning, turning complex challenges into repeatable solutions for enterprise customers

Job Summary

  • You will partner closely with Customer Success Managers and own the “How” of technical solutioning, turning complex challenges into repeatable solutions for enterprise customers.
  • As a CSE, you consult on the technical implementation path, architecting workflows, guiding integrations, and creating pragmatic workarounds when the product doesn't quite fit.
  • Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into actionable implementation steps.

Matching Summary

You will partner closely with Customer Success Managers and own the “How” of technical solutioning, turning complex challenges into repeatable solutions for enterprise customers.

Skills & Requirements

Must-have

  • Technical customer-facing role
  • JavaScript and Node.js/TypeScript
  • Deep understanding of APIs
  • Modern DevOps practices
  • Building technical collateral
  • Engaging developers and architects
  • Fluent in French

Nice-to-have

  • Business-minded engineers
  • Systems thinking
  • Pragmatic workarounds
  • Familiarity with developer toolchain
  • Understanding enterprise software development

Key Requirements

  • 6-8+ years technical customer-facing experience
  • Portfolio of 'built things'
  • Computer Science or Engineering foundation
  • Experience with modern scripting languages
  • Proven ability to scope ambiguous problems
  • Experience building scalable technical collateral
  • Comfort engaging with technical stakeholders

Work Rights

Not specified

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