Department Manager - Trafford, Manchester

Sephora USA Inc

Manchester, GB
Base: not specified; bonus/equity: performance-bas...
On-site
Retail leadership and team management
Customer service excellence
Sales performance and kpi monitoring
As a Department Manager at SEPHORA UK, you’ll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors

Job Summary

  • As a Department Manager at SEPHORA UK, you’ll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors.
  • You’ll support the store by leading people, service, and operations, including coaching your team, driving sales targets, managing stock and cash, and maintaining high operational standards.
  • When you join Sephora, you’re joining a team that we truly value with benefits including industry-leading training, competitive pay with annual reviews, performance-based commission, generous holiday allowance, and a paid day off on your birthday.

Matching Summary

As a Department Manager at SEPHORA UK, you’ll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors.

Salary

Base: Not specified; Bonus/Equity: Performance-based commission; Benefits: Allowances, employee discount, paid birthday day off, generous holiday allowance

Skills & Requirements

Must-have

  • Retail leadership and team management
  • Customer service excellence
  • Sales performance and KPI monitoring
  • Stock and cash operations management
  • Employee relations management
  • Use of in-store technology
  • Flexible working hours

Nice-to-have

  • Passion for beauty products
  • Coaching in product knowledge and application
  • Strong communication and rapport building
  • Commercial mindset
  • Organizational and time-management skills
  • Experience with visual merchandising
  • Inclusive and diverse team leadership

Key Requirements

  • Proven retail leadership experience
  • Experience managing employee relations
  • Ability to drive sales targets
  • Flexibility to work evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter