Fairmont Gold Supervisor

Hamilton Princess & Beach Club

Hamilton, Bermuda
On-site
1+ years supervisory experience
Luxury hotel customer service
Guest relationship management
The Hamilton Princess & Beach Club is seeking a Fairmont Gold Supervisor responsible for delivering exceptional guest service and maintaining high standards in a luxury resort environment. The ideal candidate will possess supervisory experience, a background in hospitality, and a strong commitment to guest satisfaction

Job Summary

  • This role involves consistently offering professional, friendly, and proactive guest service while supporting fellow colleagues in a luxury resort environment.
  • The supervisor is responsible for developing strong guest relationships to ensure loyalty and managing guest profile information for personalized service.
  • Candidates must demonstrate strict adherence to all Health & Safety training guidelines established by Accor, local government, and international bodies.

Matching Summary

Match Score: 85

The Hamilton Princess & Beach Club is seeking a Fairmont Gold Supervisor responsible for delivering exceptional guest service and maintaining high standards in a luxury resort environment. The ideal candidate will possess supervisory experience, a background in hospitality, and a strong commitment to guest satisfaction.

Skills & Requirements

Must-have

  • 1+ years supervisory experience
  • Luxury hotel customer service
  • Guest relationship management
  • Health and safety compliance
  • MS Office Suite proficiency

Nice-to-have

  • Fairmont Gold or Executive Club experience
  • International hospitality background
  • Hotel front office system knowledge
  • Hospitality management degree
  • Multi-cultural team collaboration

Key Requirements

  • Minimum 1 year supervisory experience
  • Experience in Concierge/Guest Services/Front Desk
  • Degree in Hospitality Management (preferred)
  • Ability to work shifts and extended hours
  • Knowledge of MS Office Suite required

Work Rights

Not specified

Tailored Resume

Cover Letter