Senior Manager, It Service Management

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Itil best practices knowledge
Incident management experience
Change management oversight
** Integer is seeking a Senior Manager for IT Service Management to lead ITSM practices aligned with ITIL standards, focusing on governance, incident management, and audit readiness. The ideal candidate will possess extensive experience in IT operations, strong leadership skills, and a continuous improvement mindset, along with a comprehensive benefits package offered by the company. **

Job Summary

  • Integer creates a culture that unifies and embraces uniqueness for long-term success.
  • The Senior Manager will oversee ITSM practices ensuring effective governance and audit readiness.
  • The role offers a comprehensive benefits package and a cash-based incentive program.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management to lead ITSM practices aligned with ITIL standards, focusing on governance, incident management, and audit readiness. The ideal candidate will possess extensive experience in IT operations, strong leadership skills, and a continuous improvement mindset, along with a comprehensive benefits package offered by the company. **

Skills & Requirements

Must-have

  • ITIL best practices knowledge
  • Incident Management experience
  • Change Management oversight
  • SOX ITGCs compliance experience
  • ITSM process governance

Nice-to-have

  • Strong executive communication skills
  • Continuous improvement mindset
  • Ability to lead through influence

Key Requirements

  • Bachelor's degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

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