Phi - Lead- Grievance Management

Prudential Assurance UK

Mumbai, India
Complaints management experience
People management experience
Knowledge of irda guidelines
Prudential aims to create a culture of diversity and inclusion while supporting career ambitions

Job Summary

  • Prudential aims to create a culture of diversity and inclusion while supporting career ambitions.
  • The role involves overseeing grievance handling and ensuring effective complaint resolution.
  • Candidates should have a strong background in health insurance and be driven to enhance customer experience.

Matching Summary

Prudential aims to create a culture of diversity and inclusion while supporting career ambitions.

Skills & Requirements

Must-have

  • complaints management experience
  • people management experience
  • knowledge of IRDA guidelines

Nice-to-have

  • passionate about consumer centric ideas
  • experience in fast paced environments
  • strong analytical skills

Key Requirements

  • 8-12 years of experience
  • bachelor’s degree from a recognized University
  • MBA or III Certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter