Service Process & Documentation Specialist (m/f/d)

Carl Zeiss Pty Ltd

Not specified
Signavio process modeling expertise
Bpmn 2.0 proficiency required
Salesforce crm or sap erp knowledge
Carl Zeiss Pty Ltd seeks a Service Process & Documentation Specialist to enhance service strategies through effective documentation and process architecture. The ideal candidate will have experience in business administration or a related field, with a focus on creating user-friendly documentation for service processes

Job Summary

  • You will act as the architect of the service process landscape, translating high-level strategies into seamless operational reality.
  • The role requires full ownership of the service-related process structure within Signavio to ensure scalability and logical consistency.
  • You are responsible for developing global standards while defining necessary flexibility for local units across international teams.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd seeks a Service Process & Documentation Specialist to enhance service strategies through effective documentation and process architecture. The ideal candidate will have experience in business administration or a related field, with a focus on creating user-friendly documentation for service processes.

Skills & Requirements

Must-have

  • Signavio process modeling expertise
  • BPMN 2.0 proficiency required
  • Salesforce CRM or SAP ERP knowledge
  • Business Administration degree minimum
  • 3-5 years professional experience

Nice-to-have

  • Pragmatic approach to problem solving
  • Strong didactic and training skills
  • Global framework development experience
  • Logical consistency in documentation
  • International team communication skills

Key Requirements

  • Degree in Business Administration, Informatics, or Industrial Engineering
  • 3–5 years of relevant professional experience
  • Fluency in English is mandatory

Work Rights

Not specified

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