Patient Services Representative

cw.wsu.edu

Pullman, WA, USA
$3,417 to $4,542 monthly; benefits: comprehensive ...
Microsoft office applications
Strong written communication
Strong verbal communication
As the Patient Services Representative for Student Affairs Cougar Health Services, you will provide essential support services for Counseling and Psychological Services

Job Summary

  • As the Patient Services Representative for Student Affairs Cougar Health Services, you will provide essential support services for Counseling and Psychological Services.
  • In this role, you will reschedule patient appointments, triage client telephone calls for clinicians, and process new patient paperwork and confidential information.
  • WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver.

Matching Summary

As the Patient Services Representative for Student Affairs Cougar Health Services, you will provide essential support services for Counseling and Psychological Services.

Salary

$3,417 to $4,542 monthly; Benefits: Comprehensive package included

Skills & Requirements

Must-have

  • Microsoft Office applications
  • strong written communication
  • strong verbal communication
  • strong customer service skills
  • patient record maintenance

Nice-to-have

  • medical terminology knowledge
  • electronic health records use
  • mental health clinic experience
  • HIPAA knowledge
  • FERPA knowledge

Key Requirements

  • High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting
  • Demonstrated experience using Microsoft Office applications
  • Demonstrated strong written and verbal communication skills
  • Demonstrated strong customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter