JAZVENTURES is seeking an App Store Review & Response Specialist in Singapore to manage user interactions on app marketplaces. The role encompasses monitoring app reviews, responding to user feedback, and collaborating with various teams to enhance app ratings and brand reputation
Job Summary
The specialist manages app store presence and user interactions across Apple App Store and Google Play.
Responsibilities include drafting timely responses to reviews, classifying feedback themes, and escalating critical issues to stakeholders.
Success is measured by improved average app ratings, faster response times, and increased store conversion through optimized content.
Matching Summary
Match Score: 85
JAZVENTURES is seeking an App Store Review & Response Specialist in Singapore to manage user interactions on app marketplaces. The role encompasses monitoring app reviews, responding to user feedback, and collaborating with various teams to enhance app ratings and brand reputation.
Skills & Requirements
Must-have
Monitor Apple App Store reviews daily
Draft professional responses to user feedback
Classify reviews by theme and prioritize issues
Familiarity with Google Play policies
Coordinate with product and support teams
Nice-to-have
Experience in community management roles
Ability to run A/B tests for store listings
Strong data synthesis skills for insights
Knowledge of localization best practices
Key Requirements
Written communication skills
Familiarity with developer consoles
Experience in app store management or customer support