Customer Service Agent With German (m/f/d) - Part Time

Capita (digital)

Kraków, Poland
9,000-9,500 pln gross; performance bonus; suppleme...
2 days onsite, 3 days hybrid (after training and probation period)
German language proficiency b2
Customer-oriented attitude
Organizational and communication skills
Capita is seeking a part-time Customer Service Agent fluent in German to provide support and solutions to customers in Kraków, Poland. The role emphasizes customer-oriented service, problem-solving, and effective communication skills

Job Summary

  • As a Customer Service Agent with German, you will be the person customers count on, listening, helping, and solving their queries.
  • Responsibilities include supporting customers through different channels, analyzing and solving queries, sharing information, and making system changes.
  • The role offers financial stability, supplementary medical insurance, a hybrid work model, and opportunities for international experience.

Matching Summary

Match Score: 85

Capita is seeking a part-time Customer Service Agent fluent in German to provide support and solutions to customers in Kraków, Poland. The role emphasizes customer-oriented service, problem-solving, and effective communication skills.

Salary

9000-9500 PLN gross; performance bonus; supplementary medical insurance, Generali group insurance, Multisport or MultiKafeteria benefit systems

Skills & Requirements

Must-have

  • German language proficiency B2
  • Customer-oriented attitude
  • Organizational and communication skills
  • MS Office proficiency

Nice-to-have

  • Hybrid work model
  • International experience
  • Inclusive employee networks

Key Requirements

  • German at min. B2 level
  • Willingness to work in two shifts
  • Part-time work option available

Work Rights

Not specified

Tailored Resume

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