Manager Guest Services

Wake Forest Baptist Medical Center

High Point, North Carolina, US
$35.50 - $53.25; not specified; not specified ph
Not specified (assumed to be onsite due to healthcare environment)
Guest services operations
Budget management
Customer service excellence
Wake Forest Baptist Medical Center is seeking a Manager of Guest Services to oversee operations across multiple medical centers in North Carolina. The role requires strong management and customer service skills in a healthcare or hospitality setting, focusing on budget management, quality improvement initiatives, and effective communication

Job Summary

  • Manager position will be over Guest Services at High Point Medical Center, Lexington Medical Center and Davie Medical Center.
  • Responsible for identifying, developing and ensuring the use of cost effective measures to meet the patient, family, guest, visitors and staff needs to ensure excellent customer service and financial viability.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Wake Forest Baptist Medical Center is seeking a Manager of Guest Services to oversee operations across multiple medical centers in North Carolina. The role requires strong management and customer service skills in a healthcare or hospitality setting, focusing on budget management, quality improvement initiatives, and effective communication.

Salary

$35.50 - $53.25; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest services operations
  • Budget management
  • Customer service excellence
  • Healthcare environment
  • Automated patient transport dispatch system
  • Visitor management system

Nice-to-have

  • Promotes educational opportunities
  • Ensures adequate equipment and supplies
  • Safe work environment

Key Requirements

  • Bachelor's Degree required
  • 1 year progressive management experience
  • Healthcare or hotel industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter