Your main task as a Technical Support Engineer is to provide first-line product and application support to customers and colleagues in the Benelux
Job Summary
Your main task as a Technical Support Engineer is to provide first-line product and application support to customers and colleagues in the Benelux.
The interaction with customers takes place via email and telephone, but the function also includes providing support for technical questions and conducting training at the customer's location.
You work in the forefront of technology in a friendly, open culture where you get the chance to learn from experienced colleagues every day.
Matching Summary
Your main task as a Technical Support Engineer is to provide first-line product and application support to customers and colleagues in the Benelux.
Skills & Requirements
Must-have
Network technology expertise
First-line product support
Ethernet, xDSL, serial, mobile, WLAN
Customer interaction via email and phone
Technical support lab setup
Nice-to-have
Problem-solving and service-oriented
Team player with collaboration skills
Structured and organized approach
Pioneering start-up energy
Learning and innovation mindset
Key Requirements
MBO+ or HBO degree in IT/Informatics, datacommunications, or networking