Customer Service Representative

Dog Dayz of California

Irving, TX, United States
Base: $15.00 - $18.00ph doe; bonus/equity: tips; b...
Handling phones and multi-tasking
Welcoming clients and facility tours
Managing check-ins and check-outs
We are revolutionizing the pet industry and aim to elevate the love and lives of pet families through a connected care network

Job Summary

  • We are revolutionizing the pet industry and aim to elevate the love and lives of pet families through a connected care network.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, and maintaining a clean lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay ranging from $15.00 - $18.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and aim to elevate the love and lives of pet families through a connected care network.

Salary

Base: $15.00 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Handling phones and multi-tasking
  • Welcoming clients and facility tours
  • Managing check-ins and check-outs
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming

Nice-to-have

  • Concierge-like client interaction
  • Chaos coordinator skills
  • Fluent in human and hound
  • Juggling phones and muddy paws
  • Community-focused team player

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter