Community Engagement & Moderation Manager

Workday

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Community engagement programs
Moderation strategies
Ai tools for customer responses
** Workday is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance, acting as a liaison between departments and customers. The ideal candidate will have experience in community engagement and moderation, along with strong analytical and communication skills. **

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

Match Score: 75

** Workday is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance, acting as a liaison between departments and customers. The ideal candidate will have experience in community engagement and moderation, along with strong analytical and communication skills. **

Skills & Requirements

Must-have

  • Community engagement programs
  • Moderation strategies
  • AI tools for customer responses
  • Community platform tools
  • Analyze community data

Nice-to-have

  • Sun-drenched optimism
  • Courageous collaborators
  • Empathy and shared enthusiasm
  • Bold ideas and genuine care

Key Requirements

  • 3+ years of professional experience
  • Community member engagement or moderation strategies
  • Operational-level knowledge of community platform tools
  • Familiarity with AI-driven content management
  • Strong ability to analyze community data
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter