Service Representative

208

Prosper, TX, United States of America
Directing patients and visitors
Knowledge of hipaa and jcaho
Telephone call handling
The Service Representative will be the first impression of the Hospitals services to patients, family members and other external customers

Job Summary

  • The Service Representative will be the first impression of the Hospitals services to patients, family members and other external customers.
  • This position maintains a sound knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, and departmental/System policies and procedures.
  • Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class.

Matching Summary

The Service Representative will be the first impression of the Hospitals services to patients, family members and other external customers.

Skills & Requirements

Must-have

  • Directing patients and visitors
  • Knowledge of HIPAA and JCAHO
  • Telephone call handling
  • Attention to detail in medical records
  • Weekend and night shift availability

Nice-to-have

  • Bi-lingual communication skills
  • Strong verbal communication
  • Computer and typing experience

Key Requirements

  • High School Diploma
  • Typing and computer experience
  • CPR certification within 30 days of employment

Work Rights

Not specified

Tailored Resume

Cover Letter