Night Porter - Hotel Guest Service Assistant

Sofitel Brisbane Central

Crewe, United Kingdom
Base: £26,517 annually (£12.70 ph); bonus/equity: ...
On-site
Guest arrivals and departures
Front office operations
Security and safety checks
You’ll be the main point of contact for late-arriving guests and early departures, ensuring a friendly welcome and smooth check-ins and check-outs

Job Summary

  • You’ll be the main point of contact for late-arriving guests and early departures, ensuring a friendly welcome and smooth check-ins and check-outs.
  • The role involves maintaining a comfortable and secure environment overnight while supporting front office operations and liaising with housekeeping and maintenance.
  • Alongside a competitive salary and free onsite parking, employees receive benefits such as a day off on their birthday, workplace pension, sick pay, cycle-to-work scheme, and employee discounts.

Matching Summary

You’ll be the main point of contact for late-arriving guests and early departures, ensuring a friendly welcome and smooth check-ins and check-outs.

Salary

Base: £26,517 annually (£12.70 per hour); Bonus/Equity: Not specified; Benefits: free onsite parking, birthday day off, workplace pension, sick pay, cycle-to-work scheme, employee discounts

Skills & Requirements

Must-have

  • guest arrivals and departures
  • front office operations
  • security and safety checks
  • cash handling and payments
  • customer service skills

Nice-to-have

  • ability to work independently
  • team collaboration
  • calm under pressure
  • willingness to learn
  • experience in hotels

Key Requirements

  • dependable and confident
  • experience in customer-facing roles
  • ability to communicate well

Work Rights

Not specified

Tailored Resume

Cover Letter