Bilingual Universal Banker (spanish Speaker)

Mnbankandtrust

Buffalo, New York, United States of America
Base: $18.68 - $31.14 hourly; bonus/equity: not sp...
Bilingual spanish communication
Customer service excellence
Sales process adherence
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
  • Educates customers on banking solutions, makes recommendations, and encourages digital capabilities usage.
  • Responsible for providing exceptional service, resolving customer problems, and driving sales and customer experience within the branch.

Matching Summary

Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.

Salary

Base: $18.68 - $31.14 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Spanish communication
  • Customer service excellence
  • Sales process adherence
  • Digital banking promotion
  • AML, BSA, KYC processes

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking skills

Key Requirements

  • High school diploma or equivalent
  • 1 year retail sales/customer service experience
  • Fluent in English and Spanish
  • Federal SAFE Act registration

Work Rights

Not specified

Tailored Resume

Cover Letter