Junior Field It Support

Ticketmaster Italia

Dublin, Ireland
Fully remote
Ticketmaster proprietary software and hardware
Install and support network devices
Diagnose and remediate issues remotely and on-site
The Technology Support team is a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues

Job Summary

  • The Technology Support team is a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues.
  • You will be trained to support installation and support of Ticketmaster proprietary software and hardware, software/firmware installation, network devices, and hardware/software upgrades.
  • We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion, working in an inclusive environment where you are encouraged to bring your whole self to work.

Matching Summary

The Technology Support team is a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues.

Skills & Requirements

Must-have

  • Ticketmaster proprietary software and hardware
  • Install and support network devices
  • Diagnose and remediate issues remotely and on-site
  • Track assets and update management software
  • Liaise with clients prior to installations
  • Provide on-site end user training

Nice-to-have

  • Customer centric approach
  • Work in pressurized environments
  • Eager to expand knowledge
  • Good interpersonal and communication skills
  • Detail oriented and organised
  • Dynamic to meet changing needs

Key Requirements

  • Willingness/interest/knowledge of Microsoft and mobile applications
  • Interest in learning wired and wireless networking technologies
  • Valid clean driving licence
  • Ability to travel required
  • May be required to work nights, weekends, or holidays

Work Rights

Not specified

Tailored Resume

Cover Letter