This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Skills & Requirements
Must-have
Client engagement and transaction processing
Educating clients on self-service technologies
Building client relationships for financial goals
Adhering to laws and regulations
Operational excellence and risk culture
Nice-to-have
Passion and commitment to client financial lives
Strong work ethic and focus on results
Adaptability and learning new technologies
Collaborative and relationship-building skills
Key Requirements
High School Diploma / GED / Secondary School or equivalent
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree