Responsible for the management of all aspects of Fairmont Gold, in accordance with hotel standards, directing, implementing and maintaining a service and leadership philosophy
Job Summary
Responsible for the management of all aspects of Fairmont Gold, in accordance with hotel standards, directing, implementing and maintaining a service and leadership philosophy.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas, while maintaining complete knowledge of all hotel features and services.
Benefits include paid time off, medical, dental and vision insurance, 401K, complimentary shift meals, and employee benefit cards offering discounted rates in Accor worldwide.
Matching Summary
Responsible for the management of all aspects of Fairmont Gold, in accordance with hotel standards, directing, implementing and maintaining a service and leadership philosophy.
Skills & Requirements
Must-have
Guest service and satisfaction
Maintain cleanliness and organization
Monitor staff performance
Handle guest relations
Manage department operations
Nice-to-have
Foster cooperative working climate
Suggestively sell
Anticipate guest needs
Key Requirements
College degree in Hospitality Management
Minimum two years Concierge or Front Office leadership experience