After Sales Specialist

Chnetwork

After sales support and advice
Product diagnosis and repair
Customer after sales services system
This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique

Job Summary

  • This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique.
  • Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
  • At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

Matching Summary

This position is responsible to deliver the brand image through providing ultimate standard of after sales support and advice to our staff and clients in the boutique.

Skills & Requirements

Must-have

  • After sales support and advice
  • Product diagnosis and repair
  • Customer After Sales Services system
  • Client communication and updates
  • Inventory management for repairs

Nice-to-have

  • Team-oriented and client-focused
  • Positive after sales mindset
  • Inclusive culture and personal growth

Key Requirements

  • At least 3 years' experience
  • Luxury business experience advantageous
  • Strong computer skills (Emails, Excel, MS Office)
  • Excellent communication in Thai and English
  • Able to work boutique hours

Work Rights

Not specified

Tailored Resume

Cover Letter