This role serves as a critical communicator and planner facilitating timely coordination among clinical leaders, support teams, Administration, and families
Job Summary
This role serves as a critical communicator and planner facilitating timely coordination among clinical leaders, support teams, Administration, and families.
The position supports a 24-hour operations team spanning all patient care areas in Houston, Austin, and surrounding communities.
Texas Children's Hospital is consistently ranked as the best children's hospital in Texas and among the top in the nation by U.S. News & World Report.
Matching Summary
This role serves as a critical communicator and planner facilitating timely coordination among clinical leaders, support teams, Administration, and families.
Skills & Requirements
Must-have
5 years healthcare customer support experience
Bachelor's degree in Healthcare Administration
HIPAA compliance knowledge
Patient information database management
High-contact professional customer support
Nice-to-have
Process improvement facilitation skills
Executive reporting capabilities
Cross-departmental coordination experience
Data integrity oversight abilities
Key Requirements
Bachelor's Degree in Business or Healthcare related field
5 years' experience in face-to-face patient support
Experience in family services or healthcare industry