Guest Service/ticket Taker- Irving Plaza

Live Nation Entertainment

New York, NY, United States
Base: $17.00 usd hourly; bonus/equity: not specifi...
High school diploma or equivalent
2 years customer service experience
Strong verbal and written communication skills
The role involves interacting with customers to provide information, resolve complaints, and deliver exemplary service to maintain loyalty

Job Summary

  • The role involves interacting with customers to provide information, resolve complaints, and deliver exemplary service to maintain loyalty.
  • Employees are expected to show CARE by participating in the venue's sustainability program, including sorting waste and educating fans.
  • The position requires partnering with fellow staff to close the venue at the end of shows by collecting recyclables and storing equipment.

Matching Summary

The role involves interacting with customers to provide information, resolve complaints, and deliver exemplary service to maintain loyalty.

Salary

Base: $17.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 2 years customer service experience
  • Strong verbal and written communication skills
  • Ability to lift and carry 50 lbs
  • Constant walking and climbing stairs

Nice-to-have

  • Strategic thinking and creative problem-solving
  • Participation in sustainability programs
  • Teamwork and ability to execute programs
  • Tact and diplomacy in handling grievances

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • US work authorization without sponsorship

Work Rights

Must possess US work authorization

Tailored Resume

Cover Letter