Customer Service Officer - Success

Bank of Queensland

Success, Western Australia, Australia
Exceptional customer service delivery
Relationship building skills
Transaction activities for customers
As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs

Job Summary

  • As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs.
  • We're looking for career minded individuals with a genuine interest in, or passion for banking.
  • Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion.

Matching Summary

As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Relationship building skills
  • Transaction activities for customers
  • Educating on digital banking solutions
  • Needs-based conversations for opportunities

Nice-to-have

  • Proactive attitude
  • Team player
  • Genuine interest in banking
  • Collaborative spirit

Key Requirements

  • Previous experience in Banking or Sales desired
  • Background screening required

Work Rights

Not specified

Tailored Resume

Cover Letter