Case Manager

EML

Parramatta, Australia
Fully remote
Manage workers compensation claims
Deliver positive customer experience
Communicate claims information
Your focus will be delivering a high level of service while supporting injured workers in their recovery and return to work

Job Summary

  • Your focus will be delivering a high level of service while supporting injured workers in their recovery and return to work.
  • EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.

Matching Summary

Your focus will be delivering a high level of service while supporting injured workers in their recovery and return to work.

Skills & Requirements

Must-have

  • Manage workers compensation claims
  • Deliver positive customer experience
  • Communicate claims information
  • Conduct claim reviews and meetings
  • Provide empathetic service

Nice-to-have

  • Strong customer service focus
  • Collaborative team environment
  • Proactive and self motivated
  • Creative problem solving
  • Learning culture

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments
  • Demonstrated commitment to excellent customer service
  • Ability to multitask and adapt
  • Strong attention to detail
  • Organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter