Channel And Business Support Analyst

AIA Australia

Makati, Philippines
Hybrid
Call center administration experience
Data analytics skills
Report preparation and submission
The role involves providing administrative support to the Call Center and preparing various reports on KPIs

Job Summary

  • The role involves providing administrative support to the Call Center and preparing various reports on KPIs.
  • You will coordinate sales events and recognition programs to motivate employees.
  • The position requires collaboration with IT teams to ensure effective call center operations.

Matching Summary

The role involves providing administrative support to the Call Center and preparing various reports on KPIs.

Skills & Requirements

Must-have

  • Call center administration experience
  • Data analytics skills
  • Report preparation and submission

Nice-to-have

  • Event management experience
  • Proactive problem solver
  • Strong interpersonal skills

Key Requirements

  • University graduate or Certificate holder
  • 2 years working experience
  • Experience in workforce and performance reports

Work Rights

Not specified

Tailored Resume

Cover Letter