Collections Associate

hdsupplysolutions.ca

Unknown, Unknown, Unknown
Base: $21.54-$26.01 hourly; bonus/equity: not spec...
Contacting customers for overdue payments
Resolving non-payment issues
Documenting customer financial status
Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders and resolving customer billing problems to reduce accounts receivable delinquency

Job Summary

  • Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders and resolving customer billing problems to reduce accounts receivable delinquency.
  • Work involves communicating with customers to determine reasons for overdue payments, reviewing terms of sale, and receiving/posting payments.
  • HDS provides a comprehensive benefits package including medical, dental, vision, 401(K) with company match, paid time off, and various insurance options.

Matching Summary

Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders and resolving customer billing problems to reduce accounts receivable delinquency.

Salary

Base: $21.54-$26.01 Hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(K) with company match, PTO, Sick Time, Life Insurance, Disability Insurance, Critical Illness, Accident, Whole Life, Commuter Benefits, Tuition Reimbursement, EAP, Adoption/Surrogacy Assistance

Skills & Requirements

Must-have

  • Contacting customers for overdue payments
  • Resolving non-payment issues
  • Documenting customer financial status
  • Monitoring assigned accounts
  • Following up on open disputes

Nice-to-have

  • Exercising judgment within policies
  • Promoting equity and respect
  • Advocacy for associates

Key Requirements

  • 2-5 years of experience
  • HS Diploma or GED preferred
  • Specialized skills training/certification may be required

Work Rights

Not specified

Tailored Resume

Cover Letter