Customer Care Representative - Wfh Minnesota

MTM Health

Minnesota, US
Hourly rate: $15.00 ($16.37 for minneapolis & st. ...
Fully remote
High speed internet access
Quiet space free of distractions
Handle inbound calls
The Customer Care Representative is the frontline representative and image of MTM Health

Job Summary

  • The Customer Care Representative is the frontline representative and image of MTM Health.
  • MTM Health offers a Total Rewards program including Health, Dental and Vision Insurance, Life and Disability Insurance, and a 401(k) Retirement Plan with Company Match.
  • MTM Health is proud to be an Equal Opportunity Employer who welcomes diversity and values the ways in which we are different.

Matching Summary

The Customer Care Representative is the frontline representative and image of MTM Health.

Salary

Hourly Rate: $15.00 ($16.37 for Minneapolis & St. Paul); Bonus/Equity: Not specified; Benefits: Health, Dental and Vision Insurance, Life and Disability Insurance, 401(k) Retirement Plan with Company Match, FSA and HSA Savings Plans, Wellness Program with Incentives, Voluntary & Ancillary Plans, Additional Perks, Pay on Demand, Paid Time Off and Holiday Pay, Birthday Holiday, Maternity/Paternity Leave, Continuing Education Reimbursement Program, MTM Perks Discount Program, Career Development Programs

Skills & Requirements

Must-have

  • High speed Internet access
  • Quiet space free of distractions
  • Handle inbound calls
  • Frontline representative

Nice-to-have

  • Innovation, collaboration, and growth
  • Exceeds NCQA standards
  • Multilingual services available

Key Requirements

  • Must currently reside in Minnesota
  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • Basic typing/computer experience
  • High speed Internet upload speed of 3 mbps
  • High speed Internet download speed of 30 mbps

Work Rights

Must currently reside in Minnesota

Tailored Resume

Cover Letter