Health And Usage Monitoring System (hums) Support Engineer
Airbus Helicopters Southeast Asia Pte Ltd
Singapore, Singapore
Fully remote
Health and usage monitoring systems (hums)
Technical support for helicopter maintenance
Customer support and escalation management
As a member of the Asia Pacific Technical Support hub, the jobholder autonomously manages regional customers and Airbus Helicopters Customer Centres portfolios to ensure continued airworthiness and safety of the fleet
Job Summary
As a member of the Asia Pacific Technical Support hub, the jobholder autonomously manages regional customers and Airbus Helicopters Customer Centres portfolios to ensure continued airworthiness and safety of the fleet.
The role involves providing technical support on HUMS and Connected Services, managing incident investigations, and driving product improvement initiatives to enhance customer satisfaction.
Airbus Helicopters is committed to workforce diversity, equal opportunities, and flexible working arrangements to foster innovative thinking.
Matching Summary
As a member of the Asia Pacific Technical Support hub, the jobholder autonomously manages regional customers and Airbus Helicopters Customer Centres portfolios to ensure continued airworthiness and safety of the fleet.
Skills & Requirements
Must-have
Health and Usage Monitoring Systems (HUMS)
Technical support for helicopter maintenance
Customer support and escalation management
Fault isolation and root cause analysis
Microsoft Windows and Office proficiency
Basic IT network and remote connectivity
Nice-to-have
Customer relationship management
Training program development
Compliance with airworthiness standards
Collaboration with international teams
Key Requirements
Recognized Aerospace or Engineering Diploma or Bachelor's Degree
At least five years helicopter maintenance experience