Customer Service Representative

Destination Pet

Cary, NC, United States
Base: $13.00–$14.00ph doe; bonus/equity: tips; ben...
On-site
Handling phones and customers
Balancing end-of-day cash drawer
Responding to complaints with patience
Destination Pet is seeking a Customer Service Representative for their Cary, NC location, ideal for pet enthusiasts who enjoy engaging with clients and managing a dynamic environment. The role emphasizes customer service skills, multitasking, and a love for animals, all while providing a welcoming experience for pet owners

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Cary, NC location, ideal for pet enthusiasts who enjoy engaging with clients and managing a dynamic environment. The role emphasizes customer service skills, multitasking, and a love for animals, all while providing a welcoming experience for pet owners.

Salary

Base: $13.00–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • balancing end-of-day cash drawer
  • responding to complaints with patience
  • keeping lobby clean and welcoming
  • supporting team members when needed

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • people-person and pet-person

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter