Customer Service Specialist Tax & Accounting

Wolters Kluwer

Not specified; not specified; market-conformable t...
Hybrid
Mbo/hbo level of education
Dutch language proficiency required
Analytical problem-solving skills
This role serves as the primary point of contact for customers, resolving functional questions regarding Tax & Accounting software

Job Summary

  • This role serves as the primary point of contact for customers, resolving functional questions regarding Tax & Accounting software.
  • The position offers significant opportunities for professional development through on-the-job training and potential progression to second-line support.
  • Employees benefit from a hybrid work model allowing two days per week in the office within a collegial team environment.

Matching Summary

This role serves as the primary point of contact for customers, resolving functional questions regarding Tax & Accounting software.

Salary

Not specified; Not specified; Market-conformable terms including pension contribution

Skills & Requirements

Must-have

  • MBO/HBO level of education
  • Dutch language proficiency required
  • Analytical problem-solving skills
  • Experience with SaaS products

Nice-to-have

  • Knowledge of Basecone or Twinfield
  • Good English communication skills
  • Proactive and solution-oriented mindset
  • Interest in second-line support growth

Key Requirements

  • MBO+ / HBO thinking level
  • Native or fluent Dutch speaker

Work Rights

Not specified

Tailored Resume

Cover Letter