Senior Account Manager

The Knot Worldwide

Galway, Ireland
Hybrid (2 days onsite)
5 years consultative renewal experience
Two-sided marketplace environment knowledge
Smb/mid-market account ownership
The Knot Worldwide is seeking a Senior Account Manager in Galway, Ireland, responsible for managing vendor relationships and ensuring revenue retention within a two-sided marketplace environment. The ideal candidate should have extensive experience in account management, particularly in the wedding or events industry, and a strong understanding of vendor performance optimization

Job Summary

  • The Senior Account Manager serves as the primary business consultant to vendors, focusing on proactive coaching to ensure success with TKWW platforms.
  • This role requires direct ownership of vendor retention, including managing renewals, saving cancellations, and comparing performance against competitive products.
  • The company offers a hybrid work model requiring in-office presence two days a week alongside flexible vacation and generous parental leave benefits.

Matching Summary

Match Score: 85

The Knot Worldwide is seeking a Senior Account Manager in Galway, Ireland, responsible for managing vendor relationships and ensuring revenue retention within a two-sided marketplace environment. The ideal candidate should have extensive experience in account management, particularly in the wedding or events industry, and a strong understanding of vendor performance optimization.

Skills & Requirements

Must-have

  • 5 years consultative renewal experience
  • Two-sided marketplace environment knowledge
  • SMB/Mid-Market account ownership
  • US market dynamics familiarity
  • Revenue target accountability
  • Vendor retention and cancellation handling

Nice-to-have

  • Wedding or events industry background
  • Salesforce CRM reporting skills
  • Online advertising platform exposure
  • High-paced collaborative team fit
  • Proactive coaching and development skills

Key Requirements

  • 5+ years in SaaS or marketplace renewal/retention
  • Experience with US-based customers
  • Proven track record meeting revenue goals

Work Rights

Not specified

Tailored Resume

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